We’re here to help you arrange safe, comfortable travel for your pets.

Please get in touch with any questions or to ask us about transporting your pets.

For enquiries about free road transport for Ukranian family pets, visit our dedicated page.

banned dog breeds

If your enquiry is about transport within Europe for a breed of dog that’s banned in your departure or destination country, or any country on the route, we may be able to help you with road transport provided you have liability insurance for your dog. Further conditions may apply. Please contact us to discuss.

quotations are issued by email

Once we have all the information we need from you, we’ll send you a quotation by email. Once you accept our quotation, we’ll ask you to complete our booking form and pay us a deposit.

quotation validity: 3 months

The pricing in our quotations is valid for pet travel that’s due to take place within three months of the quotation date. If you’re booking pet travel more than three months in advance, we will do our best to honour the quoted prices. However, if the cost of fuel, motorway tolls, ferry crossings or any other element has gone up by the time your pet(s) start their journey, we reserve the right to pass those increases on to you.

if you don’t hear from us — check your junk / spam folder

We aim to respond to enquiries within 48 hours — if you think you haven’t heard from us, please check your junk / spam folder. Let us know if you were expecting an email from us that hasn’t arrived.

Hotmail and AOL users

If you’re a Hotmail (hotmail.com and hotmail.co.uk) user and are having trouble getting through to us by email, please either use a different email account or phone us.

Our emails, especially containing attachments, are sometimes rejected by AOL. If you’re expecting an email from us that hasn’t arrived, please let us know.

our enquiry form

We may text you to make sure that you received our quote/reply.
About your pets
About the journey

You can write to us at Animalcouriers Ltd, 202 Godstone Road, Caterham, Surrey, CR3 6RD, UK.