We’re here to help you arrange safe, comfortable travel for your pets. Please be aware that:

  • Airlines, ferries and Eurotunnel are running reduced schedules at the moment
  • Operators may cancel services, even at the last minute
  • Some countries’ borders haven’t fully reopened, which can limit pet travel options

All of the above are outside our control. We know the current situation is stressful, but we’re staying as calm and focused as we can. We ask our clients to do the same as we do our best to help.

Please get in touch with any questions or to ask us about transporting your pets.

if you don’t hear from us — check your junk / spam folder

We aim to respond to enquiries within 48 hours — if you think you haven’t heard from us, please check your junk / spam folder. Let us know if you were expecting an email from us that hasn’t arrived.

Hotmail users

If you’re a Hotmail (hotmail.com and hotmail.co.uk) user and are having trouble getting through to us by email, please either use a different email account or phone us.

AOL users

Our emails, especially containing attachments, are sometimes rejected by AOL. If you’re expecting an email from us that hasn’t arrived, please let us know.

Your enquiry

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You can fax us on +44 (0)1483 200134 or write to us at Animalcouriers Ltd, Amberwell, Durfold Wood, Plaistow, West Sussex  RH14 0PN, UK.