We’re here to help you arrange safe, comfortable travel for your pets.

Please get in touch with any questions or to ask us about transporting your pets.

if you don’t hear from us — check your junk / spam folder

We aim to respond to enquiries within 48 hours — if you think you haven’t heard from us, please check your junk / spam folder. Let us know if you were expecting an email from us that hasn’t arrived.

Hotmail users

If you’re a Hotmail (hotmail.com and hotmail.co.uk) user and are having trouble getting through to us by email, please either use a different email account or phone us.

AOL users

Our emails, especially containing attachments, are sometimes rejected by AOL. If you’re expecting an email from us that hasn’t arrived, please let us know.

From 1 June to 15 September, holiday traffic means long delays to channel crossings in both directions on Fridays, Saturdays and Sundays. Please ask us for midweek crossings (Mondays to Thursdays) during June, July, August and the first two weeks of September.

Even Animalcouriers needs a summer holiday! So during August 2019, some members of the team will be heading to various beaches. Pet travel that’s already been booked and arranged will be carried out as planned by our couriers. We’ll also do our best to fit in any new requests for August travel, but please be aware we may be a little slower than usual to respond to enquiries and requests for quotations.

Your enquiry

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You can fax us on +44 (0)1483 200134 or write to us at Animalcouriers Ltd, Amberwell, Durfold Wood, Plaistow, West Sussex  RH14 0PN, UK.