We were pleased to help little Ukrainian dog Neo and his family reach Scotland.
From Ukraine to France via Germany
After leaving Ukraine, Snezhana, her son Danylo and daughter Kira spent two months in Cologne, Germany. They were waiting for permission (a special licence) to bring their little dog Neo into the UK, where their sponsor in Glasgow was ready to welcome them.
Once they received Neo’s special licence, the family made their way to Calais. So that they didn’t have to stay in a refugee camp, their sponsor booked them into the Premier Inn for the night.

Danylo and Kira with little Neo in Calais
From France to England
Courier Julia crossed the Channel to collect the family, while Neo travelled with courier Gwen in one of Animalcouriers’ licensed quarantine vehicles.
On arrival in the UK, courier Trevor took over from courier Gwen to drive Neo straight to Glasgow. Neo meets the criteria to isolate at home for a few months, but still had to travel door to door in the same vehicle. Home isolation for Ukrainian family pets (or quarantine for those that don’t meet home isolation criteria) is designed to help keep the UK rabies free.

Danylo, Kira and Snezhana tucking in to a meal in the truckers’ restaurant on the ferry

The family in front of the White Cliffs of Dover, a photo that Snezhana sent to her husband who’s fighting in Ukraine
From England to Scotland
While courier Trevor headed up the motorway with little Neo, courier Helen took over from courier Julia to drive Snezhana, Danylo and Kira to London Euston station for their train to Glasgow.
With only 45 minutes to spare before the train left, there was nowhere for courier Helen to park, so Danylo was sent in to the station to collect the family’s train tickets. With English text messages on his phone to help, he secured three tickets (free to Ukrainian refugees) for their journey to Glasgow.
Having set off from Calais at 1130 in the morning, the family finally made it to Glasgow some 14 hours later for a happy reunion with Neo.

Courier Helen with the family on their way to Euston station

Danylo and Kira with Neo at their sponsor’s home in Glasgow

Talented Kira (just six years old) sent us a wonderful drawing with a touching message

We loved the cheeky look on the top dog’s face!
That was quite a journey. It’s lovely to see them reunited. I hope little Neo settles down well.
It was a little too complex really but thankfully all connections were made.
A long road to freedom but the family is reunited and hoping their “Dad” stays safe back in Ukraine and one day they will ALL be together again. I’m sure Neo is more than ready to settle down safely too. Love all the smiling faces!
Hugs, Pam
Yes, Neo will be happy to settle down and hopefully he’s helping them get through until they’re all reunited.
Now this is a story I love!
Thank goodness for you all – such a happy reunion!
I’m smiling
Us too!
Sorry wee are so late to vissit Miss Annie! Whew….we ARE here now an reedin THE story of wee Neo his lovelee furamillee…
Deer Missus Snezhana havin to leeve her Huzband beehind to fite…so tragick. Danylos an Kira are lovelee youngsturss an wee hope they will bee all rite…
Many THANX to Courierss Julie an Gwen; Trevor an Helen fore all their drivin an assistin THE furamillee to get to Scotland! An wee give **apawss apawss** to this Scottish furamillee who are sponsorin Neo an hiss furamillee!
Guud Luck efurryone!!
***purrss*** BellaDharma an <3 BellaSita Mum
They’re a very lovely family. Great to see them settled while they wait for it all to be over…
So brave to come from a ruined country an start over again! Wee wish them all THE best!!!!